Receptionist / Front Desk Clerk

Are you looking for a new and exciting opportunity? Look no further! Smart Turn Auto Repair is expanding its team at our cutting-edge auto repair center in Columbia, MD. Join us in our newly renovated, 5630 sq ft facility equipped with state-of-the-art equipment and technology. As a well-funded startup company, we offer ample room for growth and advancement, allowing you to carve out your own path with us!

Position Description

In this role, you will be the face of our company, responsible for providing outstanding customer service to all visitors and callers. You will be the first point of contact for customers, vendors, and employees, so a warm and welcoming demeanor is essential. This role requires someone who can multitask effectively, stay organized in a busy environment, and maintain a professional attitude at all times even when dealing with difficult customers.

Salary: $18-$23 per hour, Part-Time

Duties & Responsibilities (Including but not limited to)

The primary responsibilities of this position are to:

• Greet visitors with a friendly and welcoming attitude
• Be attentive to the needs of customers in the waiting area
• Answer and direct incoming phone calls
• Schedule and manage daily appointments (to include sending appointment reminders and following up on missed appointments)
• Check customers in/out and take/record payments (requires cash handling and credit/debit card payment processing)
• Assist with administrative tasks as needed (e.g. filing, data entry)
• Maintain cleanliness and organization of the reception area, coffee center, and customer bathroom (to include restocking supplies as needed)
• Handle incoming and outgoing mail and packages
• Other duties as assigned to support the smooth operation of the office

Expected hours: 24-30 per week

Qualifications

The ideal candidate will be a motivated, energetic and customer-focused team player with:

• High school diploma or equivalent
• Previous experience in a customer service or receptionist role required
• Previous experience in the automotive industry preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong attention to detail and organizational abilities
• High energy and positive attitude

Additional consideration will be given to candidates with bilingual communication skills.

Physical Demands

This job regularly entails:

• Standing, walking, and sitting for extended periods
• Occasional lifting of up to 25 pounds
• Frequent use of a computer or electronic device
• frequent data entry and data lookup on a computer or electronic hand-held device
• frequent reading of small print
• frequent talking and hearing

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Don’t miss out on this exciting opportunity to join a well-funded startup company, where you can enjoy career growth, competitive pay and excellent benefits in a clean, temperature-controlled environment. We’re positioned to grow and expand and we’d like you to be a part of it!

Smart Turn Auto Repair Inc is an equal opportunity employer.

Apply now!

Please fill out the application form below and submit when finished, or click the download button below to print and fill out a paper application to bring in to us directly.